Tower Rush Privacy Policy — Your data is protected

Welcome to Tower Rush's Privacy Policy. We, the company operating Tower Rush, take your personal privacy very seriously. This document clearly explains what types of information we collect when you use the Tower Rush website and app, how we use that information, and what your rights are.

Tower Rush believes transparency is the foundation of trust. This privacy policy is written in plain, accessible language so any user can understand it easily. By using any Tower Rush service, you are agreeing to this privacy policy.

This privacy policy applies to all Tower Rush services — including the website, mobile app, live chat, and email communications. Any updates to this policy will be reflected on this page, and registered users will be notified.

Tower Rush collects only the information genuinely necessary to provide its services. Collecting excessive or unnecessary data goes against Tower Rush's policy. Full details are provided in the table below:

Tower Rush never stores your full card number or bank password. All payment processing is handled through a separate, dedicated secure gateway.

Tower Rush uses your information only for specific, defined purposes. Each purpose is clearly outlined below:

• Account Management: Tower Rush uses your information to verify registration, authenticate logins, and protect your account.
• Payment Processing: Your payment information is required to process deposits and withdrawals securely.
• Customer Support: The support team can view your account information in order to resolve your issues quickly and effectively.
• Responsible Gaming: Tower Rush monitors your gaming patterns to detect signs of problem gambling and provide support when it's needed.
• Promotional Communications: Tower Rush will only send you bonus offers or newsletters if you have opted in. You can unsubscribe at any time.
• Legal Obligations: To comply with Anti-Money Laundering (AML) and KYC regulations, Tower Rush is required to submit specific information to its regulatory authority.
• Fraud Prevention: Tower Rush uses automated systems to detect unusual activity, keeping your account protected at all times.

One of the most important aspects of Tower Rush's privacy policy concerns data sharing. Tower Rush may share your information with third parties only in the limited circumstances described below:

• Payment Processors: Only transaction-related information is shared with payment partners such as bKash, Nagad, or Rocket.
• Game Provider: Live Casino or slots game providers receive only the minimum data necessary to run the games.
• Law Enforcement: Tower Rush is required to provide information upon a court order or a valid request from a competent authority.
• Licensing Authority: Tower Rush's regulatory authority may access specific data for routine audits.

Tower Rush never sells or rents your data to marketing agencies or data brokers. Third-party partners are also contractually required to maintain privacy standards equivalent to those of Tower Rush.

Tower Rush follows the highest industry standards to protect your data. The key components of Tower Rush's security infrastructure are listed below:

• 256-bit SSL/TLS Encryption: All communication between your browser and Tower Rush's servers is encrypted, on par with banking-grade security.
• Data Segregation: Financial data, personal information, and gaming logs are stored on separate servers.
• Two-Factor Authentication (2FA): An additional layer of security can be activated when logging in to Tower Rush.
• Regular Security Testing: Third-party cybersecurity experts regularly audit Tower Rush systems.
• Access Control: Tower Rush staff can only access the information required for their specific role.
• Data Backup: Your data is regularly backed up in encrypted form to ensure no information is lost due to technical issues.

Tower Rush uses cookies and similar technologies to enhance your experience. Cookies are small text files stored in your browser. Tower Rush uses the following types of cookies:

• Essential Cookies: For login sessions, security tokens, and core platform functionality. These cannot be disabled.
• Functional Cookies: To remember your language preference, theme settings, and game history.
• Analytics Cookies: To understand how Tower Rush is being used — no personally identifiable information is attached to this data.
• Session Cookie: Automatically deleted when the browser is closed.

You can delete cookies or stop accepting new ones at any time through your browser settings. However, disabling essential cookies may cause some Tower Rush features to stop working correctly.

Under Tower Rush's privacy policy, you have full control over your own data. Your legal rights are outlined below:

To exercise these rights, contact the Tower Rush support team. Tower Rush will provide a formal response within 30 days.

Tower Rush strictly prohibits providing services to anyone under 18. Tower Rush does not knowingly collect data from minors. Should any minor's data be collected inadvertently, it will be deleted immediately upon discovery and the associated account will be closed.

If parents believe their child is using Tower Rush, they should contact the support team immediately.

Tower Rush may update this privacy policy from time to time. Depending on the nature of the changes, Tower Rush will notify users in the following ways:

• Minor Changes: The "Last Updated" date at the top of this page will be revised accordingly.
• Important Changes: Registered users will be notified by email or in-app notification.
• Material Changes: On your next Tower Rush login, you will be asked to review and consent to the updated policy.

Updated policies take effect from the date of publication. Continued use of Tower Rush after any policy change will be taken as your acceptance of the revised terms.

For any questions, concerns, or complaints regarding this privacy policy, please reach out to the Tower Rush support team. Tower Rush is always ready to listen.

If you are not satisfied with Tower Rush's response, you have the right to file a complaint with the relevant regulatory authority.